Mausner Graham Injury Law Privacy Policy

Privacy Policy

Last updated: September 19, 2025

Mausner Graham Injury Law PLLC (“MG Law,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit mginjuryfirm.com and any other MG Law sites or digital properties that link to this Policy (collectively, the “Site”), contact us, or interact with us offline or online (including phone, SMS/text, social media, events, mail, and form submissions). It also describes your choices and rights.

Important: Submitting information through the Site or contacting us does not create an attorney–client relationship. Please do not send confidential information until we confirm engagement in writing.

1) Scope & Relationship to Other Terms

This Policy applies to information we collect online and offline in connection with the Site, MG Law forms, chats, scheduling tools, texts, and calls.
If you become a client, information processed during representation may be governed by professional obligations, court orders, and our engagement agreement in addition to this Policy.
Use of the Site is also subject to our Terms of Use and Legal Disclaimer (e.g., “no guarantees,” “not legal advice,” “no attorney–client relationship by submission”).

2) Categories of Information We Collect

a) You Provide

Contact & intake: name, email, phone, address, incident and injury details, opposing parties, insurers, witnesses, photos/videos, documents, and form responses.
Communications: emails, texts/SMS, live chat transcripts, voicemails/call recordings (where permitted by law and with any required notice), meeting notes, feedback.
Payment (if offered online): invoices, payment amounts, and limited billing details; card data is processed by our payment processor—we do not store full card numbers.
Preferences: communication and marketing preferences.
Job applicants: résumé/CV, work history, education, references, and other info you submit.

b) Collected Automatically

Device/usage data: IP address, device identifiers, browser type/version, OS, pages viewed, timestamps, session duration, referring/exit URLs, and approximate location (city/region).
Cookies & similar tech: cookies, pixels, tags, SDKs, and local storage used for site functionality, security, analytics, and (if enabled) advertising measurement. See Section 8.

c) From Other Sources

Legal matter sources: referral partners, co-counsel, opposing parties, insurers, medical providers, public records, experts, and witnesses.
Service providers: scheduling, analytics, security/fraud prevention, communications, hosting, and intake vendors.

Sensitive information: In injury matters you may provide health-related information. We are a law firm—not a health care provider—and are generally not a HIPAA “covered entity.” We protect client information under professional responsibility and confidentiality obligations and apply reasonable safeguards to all personal information we process (see Section 12).

3) Purposes for Use

We use information to:

Evaluate potential claims & conflicts checks; schedule consultations; respond to inquiries.
Provide legal services (if engaged): investigation, case management, discovery, filings, negotiations, settlement, litigation, communications with third parties on your behalf.
Operate, secure, and improve the Site and our services; debug and prevent fraud.
Communicate: send updates, scheduling notices, newsletters, event invitations, and information about our services (you may opt out of marketing at any time).
Comply with law and our ethical and recordkeeping obligations; respond to lawful requests.
Analytics & performance: understand Site usage and improve content and outreach.
Recruiting & HR: evaluate and manage job applications.
Aggregate/De-identify: create non-identifiable statistics for lawful purposes.

For visitors from the EEA/UK, we rely on legitimate interests, performance of a contract, legal obligations, or consent where required.

4) How We Disclose Information

We do not sell personal information and do not “share” it for cross-context behavioral advertising as those terms may be defined under certain state laws.

We disclose information as follows:

Service Providers/Vendors: web hosting, case/intake tools, analytics, email/SMS delivery, scheduling, cloud storage, document processing, security/fraud prevention, payment processing. They may use information only to provide services to us under contract.
Co-Counsel & Referral Counsel: with your knowledge or direction, to evaluate or handle your matter.
Case Participants (if retained): insurers, experts, adverse parties, and others as reasonably necessary to pursue your claim.
Legal/Compliance: to comply with law, a subpoena/court order, or lawful request; to protect our rights, property, safety, users, or the public; or to detect and prevent fraud/security incidents.
Business Transfers: in connection with a merger, acquisition, reorganization, or similar event, subject to confidentiality protections.
Aggregated/De-identified: information that does not identify you.

5) Text Messaging (SMS) Terms

By providing a mobile number and submitting a form, you consent to receive SMS texts from MG Law and/or our service providers regarding scheduling, intake, and informational updates.
Message frequency varies. Message & data rates may apply.
Reply STOP to cancel; Reply HELP for help.
Consent is not a condition of hiring us. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information is not shared with any third parties.

6) Email Marketing (CAN-SPAM)

We comply with applicable email laws. You may unsubscribe via the link in our emails. We do not use deceptive headers/subjects. We may continue sending non-marketing emails (e.g., appointment reminders, account or service notices).

7) Use of AI & Automated Tools

We may use reputable artificial intelligence (AI)–assisted and other automated tools (such as transcription services, document drafting, intake triage, analytics, and workflow support) to improve efficiency, accuracy, and quality. All uses of AI are reviewed and approved by an attorney. AI outputs are never a substitute for attorney judgment.

AI may be used for tasks including—but not limited to—drafting, summarization, transcription, scheduling support, research assistance, and workflow automation.
We implement contractual, technical, and access controls with AI vendors to protect your information. Vendors are prohibited from using your data to train models or for their own marketing purposes.
AI is used solely for internal support purposes and not for automated decision-making about whether we accept you as a client or how we handle your case.
Attorneys are responsible for reviewing, validating, and approving any AI-generated content or analysis before it is relied upon in connection with your matter.

8) Cookies, Analytics & Advertising Technologies

We and our vendors may use cookies/pixels (e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag) to measure traffic and improve our content. These third parties may collect information on our Site and on other sites over time. You can:

Manage cookies via your browser settings and any cookie banner on our Site;
Use platform tools (Google/Meta/LinkedIn) to manage ad preferences;
Opt out of interest-based advertising via industry sites (where applicable).
Blocking cookies may impact Site functionality.

Do Not Track / Global Privacy Control: We currently do not respond to browser DNT signals. We honor legally required opt-out signals where applicable.

9) Retention

We retain personal information as long as reasonably necessary for the purposes described above—considering the nature of the data, the status of any legal matter, our professional/ethical obligations, applicable statutes and rules, dispute resolution, and enforcement of agreements. Legal files may be kept for periods consistent with professional responsibility guidance and our internal retention policies.

10) Security

We employ reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is perfectly secure; use caution when sending information online. If you believe your information has been compromised, please contact us immediately.

11) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we collected information from a child under 13, contact us and we will take appropriate steps.

12) Client Confidentiality & Florida Professional Responsibility

For clients, we protect information consistent with our duties under Florida Rules of Professional Conduct, including Rule 4-1.6 (Confidentiality). We also follow Florida Bar advertising rules (e.g., Rules 4-7.12, 4-7.13, 4-7.18) to avoid misleading communications and to honor solicitation and advertising requirements. Nothing in this Policy limits those professional duties.

13) Your Privacy Rights (U.S. State Notices)

Some U.S. state laws (e.g., CA/CO/CT/VA/UT) grant residents rights such as access, correction, deletion, portability, and opt-outs from certain processing.

Applicability: MG Law does not sell personal information or “share” it for cross-context behavioral advertising. Our size and activities may place us outside the scope of some state privacy laws; if a law applies to us and to you, we will honor your rights.
Submitting requests: Use the contact methods in Section 17. We will verify your request and respond consistent with applicable law. You may use an authorized agent where allowed. If we deny a request, you may have a right to appeal; instructions will be provided as required.
We will not discriminate against you for exercising your privacy rights.

14) International Visitors

If you access the Site from outside the U.S., your information may be processed in the United States, where data protection laws may differ. Where legally required, we will rely on appropriate safeguards for cross-border transfers.

15) Third-Party Sites & Features

The Site may link to third-party websites or include third-party features (e.g., maps, videos, forms, scheduling). We do not control those properties and are not responsible for their privacy practices. Review their policies before providing information.

16) Governing Law; Venue

Any dispute relating to this Policy or the Site is governed by the laws of the State of Florida, without regard to conflicts principles. Venue and jurisdiction are proper in the state and federal courts located in Miami-Dade County, Florida.

17) How to Exercise Your Choices or Contact Us

Opt out of marketing emails: use the unsubscribe link in the email.
Opt out of texts: reply STOP (HELP for help).
Cookie preferences: manage via our banner (if present) or your browser.
Privacy requests/Questions/Concerns:
Mausner Graham Injury Law PLLC
25 SE 2nd Ave., Suite 808, Miami, FL 33131
Phone: 305-344-HURT (4878)
Email: info@mginjuryfirm.com

If you believe we have not addressed a privacy concern, please contact us. If your concern relates to professional conduct or client confidentiality, you may also contact the Florida Bar.

18) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date indicates the latest revision. Material changes will be posted on the Site and, where required, we will provide additional notice and/or obtain consent.

19) Accessibility

We are committed to digital accessibility. If you need this Policy in an alternative format or have trouble using the Site, contact info@mginjuryfirm.com or 305-344-HURT (4878).

20) California Privacy Notice (CCPA/CPRA)

This section applies only to residents of California and supplements the information above. The terms “personal information,” “sale,” and “share” have the meanings given in the California Consumer Privacy Act (Cal. Civ. Code §1798.100 et seq.) as amended by the California Privacy Rights Act.

a) Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

Identifiers (name, email, phone, address, IP address, device identifiers).
Protected classifications (only if you choose to provide, e.g., medical condition or disability related to your case).
Commercial information (transaction/payment records, if you pay us online).
Internet/technical data (browsing history, device info, interactions with the Site).
Geolocation data (general region, from your IP address).
Professional/employment information (for job applicants).
Sensitive personal information (e.g., medical/injury information provided for case evaluation).

b) Purposes for Collection

We use the above categories of personal information for the business and commercial purposes described in Section 3 of this Policy (evaluating claims, providing services, communications, compliance, analytics, recruiting, security, etc.).

c) Disclosure of Personal Information

We may disclose the categories above to the third parties listed in Section 4 (service providers, co-counsel/referral counsel, case participants, legal authorities, business transfers). We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

d) Retention

We retain each category of personal information as long as reasonably necessary for the purposes described, consistent with Section 9 of this Policy, taking into account our professional obligations and legal requirements.

e) Your Rights Under California Law

California residents have the right to:

Know/Access the categories and specific pieces of personal information we collect.
Delete personal information we collected (subject to legal and professional exceptions).
Correct inaccurate personal information.
Portability: receive a copy of your personal information in a portable format.
Limit use of sensitive personal information (to the extent applicable).
Opt out of sale/sharing of personal information (not applicable because we do not sell or share).
Non-discrimination: we will not discriminate against you for exercising your rights.

f) Submitting a Request

You or your authorized agent may exercise your rights by contacting us at:

Phone: 305-344-HURT (4878)
Email: info@mginjuryfirm.com
Mailing Address: Mausner Graham Injury Law PLLC, 25 SE 2nd Ave., Suite 808, Miami, FL 33131

We will verify your request consistent with California law and respond within required timeframes. If we deny a request, you may have the right to appeal; instructions will be provided as required.

21) Multijurisdictional Professional Responsibility

MG Law attorneys are admitted to practice in Florida, California, the District of Columbia, New Jersey, New York, and Pennsylvania. We comply with the Rules of Professional Conduct and advertising regulations of each jurisdiction where our attorneys are licensed, including confidentiality, solicitation, and advertising standards. Nothing in this Policy or on the Site alters or limits those duties.

22) Jurisdictional Limitations

This Site is intended for informational purposes only and may be considered attorney advertising in some jurisdictions. We do not seek to represent anyone in a jurisdiction where this Site does not comply with the rules governing the marketing or practice of law. Individuals in states or countries other than those listed above should not construe the Site or its content as solicitation of legal services where such services would be unauthorized.

23) Governing Law and Professional Rules

This Privacy Policy and any disputes related to it are governed by the laws of the State of Florida, with venue in Miami-Dade County, Florida, except as required by the professional rules of conduct in other jurisdictions where MG Law attorneys are licensed. To the extent any provision of this Policy conflicts with applicable rules of professional responsibility, the rules of the governing jurisdiction control.